Rates
Vaal Pet lodge offers a selection of various different kennel options.
Please feel free to contact us regarding the needs of your pet before booking.
We have special rates for long-term boarders.
Customers will not be charged per day but only for the amount of nights the pet stayed over.
Grooming care and Vet costs, when needed, are he responsibility of the customer.
Vaal Pet Lodge is not responsible for Vet & Grooming costs.
Rates for kennel & cattery
All pets pay a single rate of
R100 per pet per night
This includes all meals.
What to tell the Kennel staff when you arrive
About your pets food
Let the staff know if your pet is in the middle of a transition in food or has digestive issues.
that way, the staff knows that if your pet has irregular stools or diarrhea,
it is not an immediate cause for concern.
The staff can also keep an eye on your pet’s stool to monitor the progression of these
issues and take the appropriate actions to help your pet.
It is important to inform the staff about any allergies your pet might have or food sensitivities.
Medication
Go over your pet’s medications with the staff when dropping your pet off.
Make sure the medicine is clearly marked with the correct directions on the bottles.
Special Items
If you have packed some essential, special items that your pet may need in certain situations,
for their comfort, you should notify the staff about them and clearly explain under which
circumstances they are to be used.
Examples of this can include a ThunderShirt for your dog or cat, or any dog calming chews
or dog calming collars they may need at night or during loud events.
Behaviour Quirks
If your pet has behaviour quirks—like being food protective, toy protective, nervous,
having separation anxiety or social anxiety—the staff can make sure to keep a special eye out for your
dog during playtime to make sure they are safe and never put in an uncomfortable situation.
Frequently Asked Questions
We frequently get the same questions asked about your pets stay with us bellow is a list of the most common questions asked.
If you do not find the answer you need please contact us and we will be glad to answer any questions you might have
072 778 5570
Please click on the questions below for our answer.
You can simply e-Mail or WhatsApp us your booking details at:
info@vaalpetlodge.co.za or 072 778 5570
and we will confirm by sending your invoice.
If it is your first time booking with us we will send you a contract to complete.
Once the completed form is received, your booking will be made and an invoice will be sent to confirm booking.
We require a 50% deposit to secure the booking. The full amount needs to be settled before or at arrival.
Should you have to cancel, we require at least 2 days notice during non-peak times and during peak times at least a weeks notice.
If the correct notice time is not given prior to admission owners will forfeit the 50% deposit.
Check in times and check out times are the same:
Weekdays – from 8h00 until 17h00
On Saturdays we are closed
Sundays – from 15h00 until 18h00
Special arrangements can be made in case of an emergency –
this needs to be arranged beforehand.
Yes you can.
It is your own choice whether you want to bring food or not, the price stays the same whether you bring own food or not.
At our kennels we proudly feed the dogs Emerald Gold – www.emeraldgold.co.za.
For the cats we feed TLC cat – www.tlcpetnutrition.co.za.
You are welcome to bring their own treats along.
If you feed your pet any pre-cooked or wet food please ensure the packaging is disposable.
We do not supply blankets or beds.
Please bring your pets toys and bedding with from home.
The familiar scent from home helps them to feel even more comfortable and relaxed.
Please do not bring bowls from home– we supply bowls.
Bowls are washed after every meal and fresh water is supplied with every meal.
Our basic requirements include the completion of the contract and a copy of your pets vaccination card.
For health reasons we require your pets vaccinations to be up to date.
For younger pets 1st, 2nd and 3rd vaccinations are needed.
A yearly booster vaccination is also recommended – for older pets a booster every 2nd year is recommended.
Puppies will only be allowed after their 2nd vaccination.
Important:
Please also make sure your pet is treated for ticks, fleas and worms.
Please make sure your dog is on a leash and your cat is in a secure carrier when taking them to their kennel.
We feed twice daily, pets are fed at 08h00 and again at 16h30. We provide a bowl with clean water with every meal.
What they eat at these times are up to you and we follow your directions to the tee.
We do accommodate puppies that have had their second vaccination and still needs to eat 3 times a day.
In the case that your pet gets sick we will take it to the vet.
You complete your vet's details in the contract and can also attach a copy of the vet card.
We will contact you before we take the pet to the veterinarian.
If we cannot reach you we will use our own discretion and take the pet to the vet if we think we should.
The owner will be held liable for the veterinarian bill.
If your vet is not in Vanderbijlpark we will use our vet.
All of our kennels are large enough with enough space to move around.
Dogs have their own garden and kennel,
they have plenty of space to run around and have fun.
We interact with the pets.
You are welcome to make arrangement with either your own groomer or we can arrange that our pet groomer –
Hound dogs & Ally Cats – Tel:016 932-2999 – collect your pet.
Please inform us about any arrangement when booking in your pets. All grooming costs are for your own bill.
If you require long term boarding we can help, the rates will depend on the size of your dog and the length of their stay. Rates will be determined individually to suit every unique situation.